Buffalo Sabres/Buffalo Bandits games: Flash photography is permitted.The camera policies are determined by the nature of the event: For your convenience, KeyBank Center's Box Office has twelve ticket windows available in the east end of the Pavilion located to the left of the Account Services Office. All event hours subject to change. to 4:00p.m, and closed on Saturday and Sunday. On Arena event days, business hours are 12:00 p.m. Box Officeīusiness hours are Monday through Friday from 10:00a.m. Exceptions will be made for medically necessary items and diaper bags after they go through a thorough security screening. Clutches no larger than 4 x 6 x 1.5” are permitted and will be subject to visual inspection. Bag PolicyĪll bags, backpacks and purses are prohibited. West Food Court on the 300 Level near Aisle 2īackstage passes are not available through KeyBank Center.Just past the Suite Level stairs on the 200 Level.South Food Court on the 100 Level near Aisle 16.Street Level in the Pavilion next to the ticket windows (Cash Court).The Ticket Windows at KeyBank Center will be open on weekdays from 10am-4pm or until the end of the event.ĪTMs are available in the following locations:.Account Services will be open during game times, as normally scheduled, to support any ticketing needs.Arrangements can be made in advance by calling the Account Services Office. A central FM transmitter services all seating areas. You will be asked to leave your credit card or photo identification as a deposit for the device. Assisted Listening DevicesĪssisted Listening Devices (ALD) are available free of charge at Guest Services for most events. Accessibility & ADA Policy for KeyBank CenterĬlick here to view the entire accessibility and ADA policy.
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